Delivery Information
At ukhollandcooper.com, we strive to ensure your order arrives promptly and in perfect condition. Below you’ll find everything you need to know about our delivery options and processes.
Delivery Options
We offer a range of delivery options to suit your needs:
- Standard Delivery: Free on all orders over a certain value. Orders are dispatched within 1-2 working days and delivered within 3-5 working days.
- Express Delivery: Available for an additional fee. Orders placed before the cutoff time will be dispatched the same day and delivered within 1-2 working days.
- International Delivery: We ship to select destinations worldwide. Delivery times and fees vary depending on the location.
Order Processing
All orders are processed Monday to Friday, excluding public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Tracking Your Order
You can track your order by logging into your account on ukhollandcooper.com or by using the tracking link provided in your dispatch email.
Delivery FAQs
- Can I change my delivery address after ordering?
Unfortunately, we cannot amend delivery details once an order has been placed. - What happens if I’m not home?
If you’re unavailable, the courier will leave a card with instructions for redelivery or collection. - Do you deliver on weekends?
Standard deliveries are made Monday to Friday, but some express options may include weekend delivery.
For further assistance, please visit our Help Centre or contact our customer service team via the online form on ukhollandcooper.com.